"Customers are responsible for their personal belongings. 
We are NOT liable for any loss or damage. 
Please CHECK your personal belongings before leaving."

Payments: All services are final. No refunds or credit will be applied once service is started.

Service Prices: All service prices listed are subject to change at the time of service. Please confirm pricing at the time of service.

Late Arrivals: PamperMe Nails & Spa offers an on-time grace period beginning at the time of the appointment. Any arrivals after the grace period has expired will be considered as a "walk-in" customer and will be attended to in the order in which they arrived. If a specific technician was requested during booking, a late arrival could result in services being rendered by the first available nail technician.

Regular Polish: We do NOT guarantee the longevity of any regular polish product once the service has been completed.

Gel Polish/Dip Powder/Gel X/ Bio Sculpture Gel/Acrylic: We must be contacted within ONE week from service in order to evaluate the nail issue(s). If the issue was caused by PamperMe Nails & Spa, we will fix it for free. All repairs must be completed after contacting us. If the issue was not caused by PamperMe Nails & Spa, the fix will incur additional charges.

Manicure and Pedicure Treatments: All of our manicure and pedicure treatment packages include regular nail polish. Gel polish add-on is available for all packages for an additional charge.

Kid Services: To qualify for the discounted pricing listed under Kids Services, children must be 10 years of age or younger.

Child Safety Policy: This policy is with the utmost respect to the parents coming in for services at our salon. We understand the challenges in finding time for yourself and that this issue is a sensitive topic to discuss. However, our policy strictly prohibits unsupervised children in the salon. In the event you must bring a young child into the salon, please provide proper supervision for them in the form of an additional caretaker. Unfortunately, the salon cannot provide childcare services. Also, young children in carriers/strollers may not be placed near the service areas or held in the lap unless they are receiving nail services. There will be no running, screaming, or walking around the salon. If you bring a tablet for your children, please also have headphones available as not to distract other guests. This is also a reminder for adults who wish to use their devices at the salon. We will ask guests to please not have their devices on speaker where it will disturb other patrons. Please remember this is a public space where people come (and pay) to relax. We kindly request ONLY those receiving services be present in the salon. In conclusion, once the child has received their services, we ask that parents continue to follow the policy of supervision listed above.

Gift Cards: PamperMe Nails & Spa is not responsible for lost or stolen gift cards. Gift card balances cannot be returned or exchanged in an event that a gift card is lost or stolen.

- PamperMe Nails Inc.